Privacy Policy

Last updated: March 15, 2026

broyoupromised does not sell or rent your personal information. We collect only what is needed to deliver the Service.

1. What We Collect

DataWhy
Phone numberAccount identity, sending reminders
Task text you send usSetting up and tracking your reminders
SMS conversation historyContext for AI replies and escalation
Voice call recordings & transcriptsBody-double and call-memory features (Pro)
Subscription & billing statusDetermining your plan limits
Timezone & preferencesScheduling reminders correctly
Usage metrics (message count, call minutes)Enforcing plan limits and analytics

We do not collect your name, email address, or any payment card data (payment is handled entirely by Stripe).

2. How We Use Your Data

We do not use your data to train AI models. OpenAI API calls are made with zero-data-retention where available.

3. Third-Party Data Processors

ProviderWhat they receivePolicy
TwilioPhone number, message content (Canada SMS)Privacy
TelnyxPhone number, message content (US SMS)Privacy
Vapi.aiPhone number, call audio, transcriptsPrivacy
OpenAITask text, conversation context (no PII beyond task content)Privacy
StripePayment info (we never see your card details)Privacy

4. Voice Calls & Recordings

AI voice calls are processed by Vapi.ai. Calls may be recorded and transcribed. Recordings are used solely to power the call-memory feature (Pro plan) and are retained for up to 12 months. By using the voice call features you consent to recording. If two-party consent recording laws in your jurisdiction prohibit this, do not use voice call features.

5. Data Retention

6. SMS Opt-Out

Reply STOP to any message to immediately stop all SMS from broyoupromised. Reply START to resubscribe. This is required by TCPA (US) and CASL (Canada).

7. Your Rights

Depending on where you live, you may have rights including:

California residents have additional rights under CCPA/CPRA. Quebec residents have rights under Law 25 (formerly Bill 64). To exercise any right, email support@broyoupromised.com.

8. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect data from children. If you believe we have data from a minor, contact us and we will delete it promptly.

9. Security

We use encrypted connections (TLS), hashed credentials, and WAL-mode SQLite with restricted file permissions. No system is 100% secure; use the Service at your own risk.

10. Changes

We may update this Privacy Policy. Material changes will be communicated via SMS. The "Last updated" date at the top reflects the most recent revision.

11. Contact

Privacy questions or data requests: support@broyoupromised.com